I’ll teach you how to configure WooCommerce checkout questions. This way, you can ask any questions you want. Get to know your customers!
WooCommerce checkout questions examples
Let’s say I’d like to add a mini-survey. I’d like to ask people, how did they hear about my store.
How would it look like at my store’s checkout? It depends.
I could use for example:
- radio buttons,
- or text area
Look at the examples below.
Select (Drop down):
Single Line Text:
So, how do you like it so far? If you want such a feature in your store, simply continue with this guide.
How can you add this feature to your own store?
In general, you need a plugin: Flexible Checkout Fields.
You can download this plugin for free. However, you may need a PRO version. The free version doesn’t let you add all types of fields for creating checkout questions.
The free version lets you create:
- Single Line Text
- Paragraph Text
With the PRO version you can create:
- Radio button
- Select (Drop Down)
- Color Picker
- HTML or plain text
- File Upload
Over 20,000 people use it on a daily basis! People appreciate this plugin.
So, download the free version and check out if you like it. Then you can follow this guide. You can decide about upgrading to PRO version at the end.
That’s quick and easy.
Once you install and activate the plugin, go to its settings. Just click WooCommerce → Checkout Fields:
As you see in the screenshot, you need to:
- select field type: Radio button, Select, or Single Line Text
- provide a label (eg. How did you hear about us?)
- click Add Field
Then you can configure the field’s options:
You need to provide a Value and a Name:
- You’ll see a value in the order’s details as a store manager
- Your customers will see a name in the checkout
Voilà! We have successfully configured checkout questions.
More features of Flexible Checkout Fields
In short, Flexible Checkout Fields lets you create custom fields in checkout. Also, with this plugin, you can edit or rearrange default WooCommerce checkout fields. For example, you can disable address fields if you sell digital products.
Almost 10,000 stores worldwide use this plugin on a daily basis. People’s ratings are 4.6 out of 5 stars. Look at the exemplary review:
You can download Flexible Checkout Fields for free. Then you can upgrade to the PRO if you need more features.
The PRO lets you use conditional logic. This way you can create checkout conditional fields →
There’s more! You can:
- Show or hide fields (even the default ones)
- Reorder fields
- Display fields on other pages
- Set fields as required or not
- Configure validation of fields
- Use custom fields section
- Use your meta names
The plugin is free!
You have learned how to configure WooCommerce checkout questions. You may also find interesting our articles about:
Have this article helped you? Let us know in the comments section below!