General
I have installed the plugin but I do not know where the plugin settings are
The plugin is available in the WordPress menu in the WooCommerce > Checkout Fields tab.
The plugin menu is in the upper left corner and contains two items. The first is Settings where it is possible to turn on additional sections. The second item is Checkout Sections and clicking on it will show all sections enabled in the Settings tab.
I have installed the PRO version but I do not know where to enter the API key
Please install the free plugin as well. Then in the WP Desk > Subscriptions tab there will be inputs for entering the API key and email.
Flexible Checkout Fields FREE
I activated the FREE and PRO versions but I still see Upgrade to PRO in the panel
This issue sometimes occurs when there was an error with the installation. Please reinstall the plugins via FTP.
- Log in to the WP dashboard and deactivate the API key in the WP Desk tab.
- Remove FCF plugins in free and PRO versions. Log out.
- Download the FREE version and upload it via FTP.
- Download the latest version of the PRO plugin and upload it via FTP.
- Log in to the WP dashboard and activate both plugins.
- Activate the API key using the address registered in the WP Desk account.
I am using this plugin to insert fields in another form but it does not work as it should
Our plugin supports fields on the Checkout page (hence its name). So the plugin will work if the form is on the page set in WooCommerce as Checkout.
WooCommerce > Settings > Advanced > Checkout page
Our plugin uses the Checkout subpage environment and WooCommerce purchasing mechanisms. These two conditions must be met. The plugin will not work if e.g. there is a quotation plugin that skips this purchasing process.
Other
Validation error Please enter an address to continue appears while submitting the form
This message appears when the Country field is hidden. WooCommerce forces this field to be required in most cases. Some shipping and invoice plugins also require this field to be completed and therefore we do not recommend hiding them. Make sure hiding is possible and will not cause a validation error.
