Problem with saving data
If you are experiencing issues during saving large amounts of data – eg. while adding many field using our Flexible Checkout Fields plugin – it may mean that your server is not properly configured and does not allow to save large amounts of data. Data entered in the configuration of the plugins can be cut off and not saved in the database.
The most common scenario of this issue is:
- You are entering a huge amount of data using plugin’s configuration
- You are saving the changes
- There is a confirmation that all changes has been saved
- But you see that only a part of the data has been saved. The rest has not been saved and is gone.
Solving the problem
There is a max_input_vars PHP parameter that controls how much data can be saved at one time. Default it’s value is 1000 which can be too low for some scenarios.
Solving the problem may look different on different web servers, but in most cases you need to add this line to your .htaccess file:
php_value max_input_vars 2000
If this does not solve the problem in your case, please consider changing it to a higher value (3000). If it still does not help, please contact you hosting provider and ask for support.